Home > Return Policy

30-day free return

Our return policy lasts 30 days from the delivery date.

If our products are unavailable when they arrive at you. You can start free returns within 30 days after the delivery date, and we will bear the return shipping costs.

If returning the product is your problem, you will pay the return shipping fee yourself.

In order to complete your return, we need a receipt or proof of purchase.
Please do not return your purchase directly, contact us before then (please leave a message on the website).

Under the 30-day free return policy, in some cases only partial refunds (if applicable)

The product is not in its original condition, it is not damaged or missing parts due to our error
The product was returned more than 30 days after delivery
Maintain

Our warranty policy is 2 years. If you have any problems with the portable power station you purchased, please contact us. We will solve all problems in accordance with the following internal solutions:

If the problem can be resolved by itself, the repair parts will be sent to you. We will help you online.
If there is a complicated problem, please return to our repair center and we will bear the freight.

E-mail：support@pup.mia.mybluehost.me

Phone：+86 0755-26918186